Terms of Service

Last updated: 24 September 2026

These Terms of Service (the “Terms”) govern your use of tweetstorm.ai, the TweetStorm dashboard, our browser extensions, our free logged-out tools, and any related service that links to these Terms (together, the “Service”). By creating an account, installing one of our extensions or using any part of the Service, you agree to these Terms. If you do not agree to them, do not use the Service.

At a Glance

• What you get. A personal, non-transferable licence to use the TweetStorm tools within the limits of the plan you are on: AI generators, the tweet scheduler, the bookmark manager, bulk actions through our extension, the post screenshot tool and our free public tools.
• Free plan, no trial. Signing up gives you a permanent free plan with a small credit allowance and limited quotas. There is no time-limited trial and no card is needed.
• Two kinds of subscription. Core plans (Professional, Agency and Elite) cover AI credits, scheduling, bulk actions and screenshots. Bookmark Manager plans are a separate subscription. You can hold one of each at the same time.
• Billing. Plans are paid in advance and renew automatically until cancelled. Credits and other monthly quotas reset on your billing date. Unused credits do not roll over. If Stripe cannot collect a renewal, your subscription is cancelled and you move to the free plan (section 4.5).
• Changing plan. Upgrades and downgrades take effect immediately and are prorated by Stripe. On a downgrade the credits you have already used in the period count against the smaller allowance (section 4.6).
• Cancelling. Cancel any time from the billing page. Your plan runs to the end of the paid period. Refunds are only available where no paid feature was used in the period and you ask within 24 hours of the payment (section 7).
• Your content is yours. You own what you write and, as far as the law allows, the AI output you generate. You are responsible for reviewing it before you post it and for everything you publish or do on X through TweetStorm.
• X rules apply. TweetStorm is an independent product, not affiliated with X Corp. You must follow X's own terms and automation rules when you post, schedule or run bulk actions, and X may act against your X account if you do not (section 6).

1. This Agreement

These Terms form a binding agreement between you (whether acting personally or on behalf of an organisation) and TweetStorm (“TweetStorm”, “we”, “us”, “our”). If you accept these Terms on behalf of an organisation, you confirm you have authority to bind it, and “you” means that organisation.

These Terms apply together with our Privacy Policy, which forms part of this agreement and describes how we handle personal data. Any new features, tools or extensions we release are covered by these Terms unless we say otherwise.

Breaking these Terms may result in suspension or termination of your account and the immediate end of your licence to use the Service.

2. What the TweetStorm Service Is

TweetStorm is a set of tools for writing, scheduling, organising and managing content on X (formerly Twitter). For the purposes of these Terms the Service consists of:

• AI generators: the tweet, thread, reply, remix, bio, hashtag and handle generators in the dashboard, their logged-out versions on our public pages, and the AI Tweet Generator browser extension, which writes posts and replies for you inside X;
• Tweet scheduler: composing, scheduling and publishing single posts and threads to a connected X account, including recurring posting slots, drafts and voice profiles that learn your writing style from your own public posts;
• Bookmark manager: importing your X bookmarks through the X API or our bookmark extension, and organising them with folders, tags, smart folders, search and export;
• Bulk actions: deleting, unliking, unfollowing, liking, following and retweeting in bulk through the Mass Tweet Deletions extension, which runs those actions in your own browser on your instruction;
• Post screenshot tool: styling an X post as an image and downloading it;
• Free public tools: the advanced tweet search and the video downloader, which need no account;
• all software, documentation, websites and other materials we make available so you can use the above.

TweetStorm is an independent product. It is not affiliated with, endorsed by or sponsored by X Corp., Google, Microsoft or OpenAI. Features that talk to X rely on X's API and on X's website continuing to work the way they do today (see section 9).

3. Account Terms

3.1 Eligibility

The Service is not directed at children. You may not create an account or use the Service if you are under 13, or under 16 where your local law sets that age for consenting to online services without a parent, or under any higher minimum age your local law sets for a service like this one. We do not knowingly collect personal data from children below those ages; if you believe a child has given us personal data, contact us and we will delete it.

You must also be old enough to hold an X account under X's own terms if you connect one. We do not verify age at sign-up; by creating an account you confirm that you meet these requirements.

3.2 Your account

• Accounts must be created by a person. Accounts created by automated means are not permitted and may be removed when we find them.
• You must provide accurate and complete registration information and keep it up to date. You can sign up with an email address and password or through Google or X sign-in.
• You must sign up with a genuine personal or company email address. Sign-ups using disposable addresses or otherwise fraudulent sign-ups may be removed.
• One person, one account. Creating multiple accounts to obtain more free credits or quota than one account allows is a breach of these Terms.
• You are responsible for keeping your password and sign-in methods secure and for all activity that occurs under your account, including activity through your connected X accounts and your extensions.
• You may not use the Service for any unlawful purpose or in breach of any law applicable to you.

3.3 Your connected X account

Some features (the scheduler, bookmark sync, voice profiles and removing bookmarks from X) need access to your X account. When you connect one, X asks you to authorise TweetStorm with the permissions shown on X's consent screen. By connecting an account you:

• confirm that you own the account or are authorised by its owner to manage it, and that you may bind that owner to these Terms;
• instruct us to use the access X grants us only to perform the actions you ask for, such as publishing the posts you schedule, reading your bookmarks and removing a bookmark from X when you ask us to. We do not post, follow, like or delete anything you did not ask for;
• accept that everything we publish or change on X on your instruction is your content and your responsibility, exactly as if you had done it on X yourself;
• agree to comply with X's Terms of Service, Rules, Developer Agreement and Automation Rules when using those features (section 6).

You can disconnect an account from your profile page at any time, which clears the access tokens we hold, cancels any posts still scheduled for that account and pauses its voice profile until you reconnect. You can also revoke TweetStorm's access from X's “Connected apps” settings. The number of X accounts you can connect for scheduling depends on your plan (section 4.2).

3.4 Extensions and your API key

Our extensions run inside X in your browser. The bookmark extension sends the bookmarks you view to your TweetStorm account using your signed-in dashboard session. The AI Tweet Generator and Mass Tweet Deletions extensions identify your account with an extension API key generated on your profile page; generations made through the AI Tweet Generator extension use your credits, and bulk actions are counted against your plan through the same key. Treat that key as a secret: do not share it or paste it into anything other than our extensions. You can regenerate it from your profile page at any time and should do so at once if you think it has leaked. You are responsible for all activity carried out with your key.

Extensions are distributed through the Chrome Web Store and, where listed, Firefox Add-ons. Your use of those stores is additionally subject to their own terms. We may update, change or withdraw an extension at any time, and an extension may stop working if X changes its website.

4. Plans, Credits and Billing

4.1 Free tools and the free plan

• Free public tools. The logged-out generators, advanced tweet search and video downloader need no account and no card. They are protected against automated abuse as described in section 1.9 of the Privacy Policy. We may restrict or refuse use we consider abusive, automated or excessive, and we may change or withdraw a free tool at any time.
• Free plan. Every account starts on a free plan. It includes the credit allowance and quotas shown for “Free” on the pricing page and in your dashboard, and the free tier of the bookmark manager. The free plan does not expire and never converts into a paid plan automatically.
• No trial. We do not offer time-limited trials of paid plans. Credits or quota granted to your account by our support team (for example as a goodwill gesture) are discretionary, have no cash value and may be withdrawn if we find they were obtained through abuse.

4.2 Core plans and credits

Our public core plans are Professional (also shown as “Pro”), Agency and Elite. They are billed monthly. The figures that apply to you are those shown on the pricing page and in your dashboard for the plan you are on; those are the values enforced against your account. Plans differ across:

• AI credits per month for the tweet, thread, reply and remix generators, whether used in the dashboard or through the AI Tweet Generator extension. A short generation costs 1 credit, a medium one 3 and a long one 6. The bio, hashtag and handle generators are free on every plan and do not use credits, and building a voice profile uses your voice profile quota rather than credits.
• Scheduler quotas: how many posts you can schedule per month, how many of those may contain links, the maximum posts per thread, how many X accounts you can schedule to, and how many voice profiles you can keep and refresh.
• Bulk-action quotas: how many deletions, unlikes, unfollows, likes, follows and retweets you can run per month through the Mass Tweet Deletions extension.
• Screenshot features such as the number of saved presets and the image quality you can download, as listed on the pricing page.

Credits and monthly quotas on a paid plan reset on your billing date. Monthly quotas on the free plan reset at the start of each calendar month. Usage that would exceed a quota is refused rather than charged as an overage; we never bill you for usage above your plan. Unused credits and quota do not roll over and have no cash value.

We may change plan contents and prices for future billing periods in line with section 16, and we may add or retire plans. Your current paid period is unaffected by such a change. If we retire the plan you are on, section 15 applies.

4.3 Bookmark Manager plans

The bookmark manager has its own plans, Bookmark Pro and Bookmark Agency, available monthly or yearly. A Bookmark plan is a separate subscription from a core plan; you may hold one core subscription and one Bookmark subscription at the same time, and cancelling one does not affect the other. Bookmark plans differ across how many bookmarks you can store, how many folders, tags and smart folders you can create and how deeply folders nest, how many automatic syncs through the X API and how many bookmark removals on X you can run per month, search and filter depth, and whether export is available. The figures shown on the pricing page and in your dashboard are the ones enforced.

Bookmark syncs through our extension are not counted against the API sync quota. Monthly bookmark quotas reset on your billing date on a paid plan and at the start of each calendar month on the free tier.

4.4 Billing and payment

• Subscriptions are paid in advance. You are charged at the start of each billing period for the period ahead, and the subscription renews automatically until cancelled.
• On a yearly Bookmark plan the payment is taken once a year in advance and your monthly quotas reset each month for the twelve months of the term.
• Payments are processed by Stripe. Card details are entered on Stripe-hosted pages and never reach our servers. Your use of Stripe's checkout is additionally subject to Stripe's own terms. Receipts and invoices are available from the billing page.
• Prices are shown in US dollars and are exclusive of any taxes, duties or levies that apply to you unless stated otherwise at checkout. You are responsible for any such amounts other than taxes on our income.
• You must keep a valid payment method on file while you hold a subscription. You can update it from the billing page.

4.5 Failed payments

• If a renewal payment fails, Stripe retries the charge according to its retry schedule and may email you on our behalf asking you to update your card.
• While the payment is past due your subscription stays active and you keep your plan entitlements, so you have time to fix the payment method.
• If the retries are exhausted without a successful payment, the subscription is cancelled. Paying later does not revive it. Any open invoice for the failed period is voided; you do not owe it.
• Your account moves to the free plan at that moment: your credit and usage counters are reset to the free allowance, connected scheduling accounts above the free limit are deactivated (oldest kept), and posts that need paid features can no longer be scheduled. Your account, generations, bookmarks, drafts and scheduled content are kept.
• You can restore paid access at any time by subscribing again from the pricing or billing page, at the plans and prices offered there at that time.

4.6 Upgrades, downgrades and plan changes

You can change between core plans, and between Bookmark plans, from the billing page. Changes take effect immediately, not at the end of your billing period:

• Stripe prorates the change and issues an invoice or credit for the difference between the old and new price for the remainder of the period, on the terms shown to you at the time.
• On an upgrade to a plan with more credits, your credit and scheduler usage counters are reset, so you start the new plan with its full allowance. Your billing date stays the same.
• On a downgrade the new plan's quotas apply at once and the credits and quota you have already used in the current period count against the new, smaller allowance. A downgrade can therefore leave you with nothing left until your next billing date. Connected scheduling accounts above the new limit are deactivated (oldest kept), and bookmark content above the new storage limit stays stored but you cannot add more until you are back under it. Check your usage before downgrading.
• If your current subscription is past due, a plan change cancels it and starts a new subscription on the new plan, charged immediately.
• Changing plan removes any pending cancellation on that subscription.

No refund is due for the difference between two plans beyond the proration Stripe applies, in line with section 7.

5. Your Content, AI Output and Our Licence

5.1 Our licence to you

Subject to your compliance with these Terms and to payment of the applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence, for the term of this agreement, to access and use the Service and to install and run our extensions, within the limits of your plan, for your own personal or internal business use. Agencies may use the Service to manage X accounts belonging to their clients, provided each client has authorised them to do so.

5.2 Your content

You keep all rights in the content you submit to the Service: prompts and source text, drafts, scheduled posts and media, saved searches, screenshot presets and anything else you upload or write (“Your Content”). We never claim ownership of it.

So that we can operate the Service you grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, process, transmit and display Your Content solely as needed to provide the Service to you and as described in the Privacy Policy: for example to send your prompts to our AI provider, to store your media and to publish your scheduled posts to X. This licence ends when you delete the content or your account, except for copies that must be kept for the periods set out in the Privacy Policy. We do not use Your Content to train AI models, and our AI providers are contractually prohibited from doing so.

You are responsible for Your Content. You confirm that you have all rights needed to submit it and to have it published on X, and that it does not infringe anyone's rights or break any law or X's rules.

5.3 AI-generated output

• Ownership. As between you and us, and to the extent permitted by law, you own the text the AI generators produce for you (“Output”) and may use it for any lawful purpose, including commercially. We make no claim to it.
• No uniqueness. Output is produced by large-language models and may be similar or identical to output generated for other users. We cannot guarantee that Output is original or that you can claim exclusive rights in it.
• Review before you post. Output can be inaccurate, out of date, misleading, offensive or unsuitable for your audience. You are responsible for reviewing and editing it before you publish it, and for any consequences of publishing it. Nothing generated by the Service is advice of any kind.
• Disclosure and platform rules. Where a law, platform rule or your professional obligations require you to disclose that content is AI-generated or automated, that is your responsibility.
• Voice profiles are built from a sample of public posts, fetched from your connected X account or pasted in by you. You may only build one from posts you wrote or are authorised to use, for an X account you own or are authorised to manage.
• Provider policies. Prompts are processed by Microsoft Azure OpenAI Service or OpenAI. You may not use the generators to produce content that breaks their usage policies, and we may refuse or filter such requests.

5.4 Other people's content

The bookmark manager, advanced search, screenshot tool and video downloader all handle posts written by other people. That content belongs to its authors and to X. We provide these tools so that you can organise, find, save and reference public posts for your own use. You must respect the authors' rights and X's terms: get permission before reposting or using someone else's post, image or video commercially, do not remove attribution, and do not use these tools to build a dataset, mirror X content or republish it at scale. Where you download a video or create a screenshot you are responsible for how you use the file.

5.5 Restrictions

Except as these Terms expressly permit, you shall not:

• copy, modify, distribute, sell, rent, sublicense or create derivative works of the Service, our extensions or any part of them;
• reverse engineer, decompile or attempt to derive the source code of the Service or extensions, except to the extent the law prohibits that restriction;
• circumvent, disable or interfere with any credit, quota, rate limit, bot protection, plan gate or other access control, including by using multiple accounts or shared credentials;
• share your account, extension API key or dashboard session with anyone else, or let a third party use the Service through your account other than a colleague or client you are authorised to act for;
• access the Service by any automated means other than our own extensions, or scrape or bulk-extract content from it;
• use the Service to build a competing product, or to train or evaluate an AI model on our prompts, Output or interface;
• remove, obscure or alter any copyright, trademark or other proprietary notice on the Service.

6. Acceptable Use and X Rules

X's rules bind you. Everything the Service does on X happens under your X account, and you remain bound by X's Terms of Service, Rules and Automation Rules, and by the Developer Agreement where it applies to actions taken through the X API. In particular you agree not to use TweetStorm to:

• post spam, duplicate or near-duplicate content across accounts, misleading links, or unsolicited mentions and replies;
• run bulk follows, unfollows, likes or retweets in a way that amounts to aggressive automation, follow-churn or engagement manipulation under X's rules, or at a pace that X treats as abusive;
• manage X accounts you do not own or are not authorised to manage, or buy, sell or trade X accounts or engagement;
• publish harassing, hateful, defamatory, obscene, fraudulent, infringing or otherwise unlawful material, or content that breaks X's content policies.

X may rate-limit, lock or suspend an X account that breaks its rules, and may revoke TweetStorm's access to it. Those decisions are X's, not ours, and we are not liable for them. The quotas built into our plans are commercial limits, not a statement that any particular volume of activity is safe under X's rules.

Protecting the Service. You shall not use the Service in a way that is excessive or abusive or that degrades it for others. In particular you shall not attempt to gain unauthorised access to the Service, other accounts or connected systems; interfere with our security, bot protection or abuse detection; transmit malware; or use the Service for any fraudulent, misleading or unlawful activity. We monitor usage records to enforce quotas and detect abuse, as described in the Privacy Policy. Where usage threatens the stability of the Service we may throttle or suspend an account without prior notice, and will tell you why as soon as we reasonably can.

7. Cancellation and Refunds

You can cancel a core or Bookmark subscription from the billing page at any time. Cancellation is not immediate:

• the subscription stays active until the end of the period you have already paid for, and you keep your credits and plan entitlements for that whole period. You can resume the subscription from the billing page any time before then;
• at the end of the period the subscription ends, no further payment is taken, and your account moves to the free plan for that product. Your account, generations, bookmarks, drafts and scheduled content are kept; scheduled posts and connected accounts that exceed free limits are handled as in section 4.5;
• cancelling a subscription is not the same as deleting your account (section 8).

Refunds. Because plans are paid in advance and access continues to the end of the paid period, we do not refund part-used periods:

• if you have used any paid entitlement in the billing period you paid for (for example spent a credit, scheduled a post, run a bulk action or bookmark sync, or exported bookmarks), no refund is available for that period, whatever proportion of your allowance is left;
• if you have used no paid entitlement at all in that period, you may request a refund by emailing support@tweetstorm.ai, provided you do so within 24 hours of the payment. Requests made after that window are not eligible;
• no refund arises from a downgrade, from our retiring the plan you are on, or from your deleting your account before the period ends;
• if we discontinue the Service as a whole, section 15 applies.

Where we agree to refund you, the amount returned is the amount you paid less the payment processing fees Stripe charged on the original transaction, which Stripe does not return to us. Those fees are a small percentage of the transaction plus a fixed per-transaction amount and are shown on your Stripe receipt.

Nothing in this section limits any non-excludable statutory refund or cancellation right you may have as a consumer under the law applicable to you. Where such a right applies, it prevails over this section. By starting a subscription you ask us to begin providing the Service immediately and acknowledge that, where the law allows, you lose any statutory right of withdrawal once you begin using paid features.

8. Deleting Your Account

You can delete your account from your profile page. Because deletion is irreversible we verify it first: password accounts confirm with the password, and Google or X sign-in accounts confirm with a code we email you. When you delete:

• any active core or Bookmark subscription is cancelled immediately and your Stripe customer record is deleted. Unlike a cancellation under section 7, access does not run to the end of the paid period, and no refund is due for the remainder;
• your bookmarks, folders, tags and smart folders are deleted immediately and your credit balance is cleared;
• you can no longer sign in, and your extension API key stops working;
• the rest of your account data, including connected X accounts and their tokens, scheduled posts, voice profiles, media and generation history, is scheduled for permanent deletion 90 days after your request. During that window we keep it only to handle disputes, fraud and legal obligations, and so that you can ask us to recover the account if the deletion was a mistake. Cancel any posts you no longer want published, and disconnect X accounts you want cut off immediately, before you delete;
• a small number of records outlive that window for the reasons and periods set out in section 8 of the Privacy Policy, including receipts kept for accounting law and the transaction records Stripe must retain;
• you may have a statutory right to earlier erasure. Section 11 of the Privacy Policy explains how to exercise it and we will action everything that is not subject to a legal retention obligation.

Deleting your TweetStorm account does not delete anything on X. Posts we published on your behalf, and bookmarks, likes or follows changed through bulk actions, remain as they are on X.

We may also delete or suspend accounts that are inactive for an extended period, that were created in breach of section 3.2, or that we reasonably believe exist to abuse the free plan.

9. Availability, X Dependence and Changes to the Service

Dependence on X and other providers. The scheduler, bookmark sync, voice profiles and bulk actions depend on X's API and website, and the AI generators depend on our AI providers. X may change its API, its pricing, its rate limits or its website markup, or withdraw access, at any time and without notice to us. When that happens a feature may slow down, fail or stop working until we can adapt it, and in some cases we may not be able to restore it. We are not responsible for X's decisions or outages.

Scheduled posts. We make reasonable efforts to publish scheduled posts at the time you set. A publish can still fail or be delayed, for example because of an X outage, a revoked or expired connection, a post that X rejects, or media that X refuses. Failed threads are retried a limited number of times and then shown in your failed queue, where you can retry or discard them; on paid plans we also email you. We do not guarantee that any post will be published, or published at a particular time, and you should not rely on the scheduler for time-critical or legally required communications.

Bulk actions run in your own browser and depend on your browser staying open and on X's website. Actions performed on X, including deletions, cannot be undone by us. Make sure you have selected the right items before you start.

Availability. We aim to keep the Service available at all times, but it may be temporarily unavailable because of maintenance, updates, equipment or network failure, provider outages or causes beyond our reasonable control. We do not offer a contractual uptime guarantee or service credits.

Changes. We may change, add or withdraw features, tools, extensions or free tools as the Service develops. Where we retire a plan or discontinue the Service, section 15 applies. Any new features are subject to these Terms.

10. Intellectual Property

Our rights. The Service, our extensions, the website, our documentation, prompts, designs, software and all intellectual property in them remain owned by us or our licensors. “TweetStorm”, our logo and our other identifying marks are our trademarks. You may not use them without our written permission, except to state factually that you use TweetStorm.

Third-party marks. “X”, “Twitter” and related marks belong to X Corp. We use them only to describe what our tools work with.

Licensed, not sold. The Service is licensed to you, not sold. Except for the licence in section 5.1 you acquire no ownership right in it.

Your rights. You keep all rights in Your Content and, as set out in section 5.3, in your Output.

Feedback. If you send us suggestions about the Service we may use them without obligation or payment to you.

11. Privacy and Data Protection

How we collect and handle personal data (what we collect, our legal bases for using it, who we share it with, how long we keep it and the rights you have over it) is set out in our Privacy Policy, which forms part of this agreement. On any question about personal data the Privacy Policy is the binding statement.

Accepting these Terms is not, by itself, consent to any processing of your personal data. Our cookie banner separates strictly necessary cookies, which the Service needs to sign you in and which require no consent, from analytics and tracking cookies, which are off until you opt in and can be switched off again at any time from the cookie button on every page without affecting your use of the Service. Everything else we do with your data rests on performing this contract, our legitimate interests or a legal obligation, as set out in the Privacy Policy.

Your Content, your bookmarks and the posts you manage may contain personal data about other people. Where that is the case you are responsible for having a lawful basis to submit it to the Service and to publish it on X. Customers who need additional data processing terms can agree them with us in writing; where they conflict with these Terms or the Privacy Policy, the written terms prevail for that customer.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the Service, our extensions and all Output are provided “as is” and “as available”, without warranty of any kind, whether express, implied or statutory. We specifically disclaim any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy, originality or suitability of Output. We do not warrant that the Service will be uninterrupted or error-free, that posts will be published at the scheduled time, that bookmarks will sync completely, or that using the Service will not lead X to rate-limit or suspend your X account. You use the Service at your own risk.

Some jurisdictions do not allow the exclusion of certain warranties. Where that is the case, the exclusions above apply only to the extent permitted by the law applicable to you.

13. Limitation of Liability

To the fullest extent permitted by law, neither TweetStorm nor its affiliates, suppliers or providers are liable for:

• posts that were not published, were published late or were published with the content you supplied;
• actions performed on X on your instruction, including bulk deletions, unfollows and unlikes that cannot be reversed;
• suspension, locking, rate limiting or loss of your X account or its followers;
• the content, accuracy or consequences of any Output you publish;
• loss of profit, revenue, business, goodwill, data or anticipated savings;
• indirect, incidental, special, consequential or punitive damages, however caused.

Our total aggregate liability arising out of or in connection with this agreement is limited to the total amount you paid us for the Service in the 12 months before the event giving rise to the claim. Where you have paid us nothing, our aggregate liability is limited to USD 100.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.

14. Indemnification

You agree to indemnify and hold harmless TweetStorm and its officers, directors, employees and agents against any claim, damage, loss, liability or reasonable expense (including legal fees) arising out of:

• Your Content, or Output you choose to publish;
• anything done on X through your connected accounts or our extensions on your instruction;
• your use of the Service in breach of these Terms or of X's terms and rules;
• your use of the Service to manage accounts or content belonging to your clients or other third parties;
• any breach of your representations or warranties.

15. Suspension and Termination

By you. You may stop using the Service at any time, cancel a subscription under section 7 or delete your account under section 8.

By us. We may suspend or terminate your access:

• immediately, where you breach these Terms, in particular sections 3.2, 5.5 and 6, or where required by law;
• immediately, where your use threatens the security, stability or integrity of the Service or exposes us to action by X or another provider;
• for non-payment, in line with section 4.5, in which case your subscription ends and your account moves to the free plan;
• otherwise, on reasonable prior notice, if we discontinue the Service or the part of it you use.

If we retire a plan. Retiring a plan is not termination. Subscriptions already on a retired plan continue on it and renew as normal with the entitlements they already have, subject only to a price change made under section 16. No refund arises, because you keep the access you paid for. If you cancel that subscription, you can only subscribe again to a plan we offer at that time.

If we discontinue the Service. If we withdraw the Service, or a product within it such as the bookmark manager, we will give you reasonable prior notice by email so that you can export what your plan allows you to keep and move elsewhere. No further payment is taken after the Service ends. Where the discontinuation cuts short a period you have already paid for, we will refund the unused portion of that period.

On termination your licence to use the Service ends immediately, scheduled posts that have not yet been published are not published, and our extensions stop working with your account. Sections 5.2 (as to retained copies), 5.5, 10, 12, 13, 14 and 17 survive termination.

16. Changes to These Terms

We may update these Terms as the Service, our providers or our legal obligations change. The “last updated” date at the top always shows the current version, and you should review these Terms periodically.

For material changes, including price increases or reductions in what a plan includes, we will give notice in the dashboard or by email before the change takes effect, and a price change applies only from your next billing period after that notice. Minor changes take effect when published. Continuing to use the Service after a change takes effect means you accept the updated Terms. If you do not accept them, stop using the Service and cancel your subscription under section 7.

Nothing in this section limits any non-excludable right you have under the law applicable to you, including any mandatory consumer right to notice of changes to a continuing contract.

17. General

17.1 Order of precedence

These Terms, the Privacy Policy and any written agreement you have signed with us together form the entire agreement between us about the Service, and replace any earlier understanding on the same subject. If they conflict, the following order applies:

• a signed written agreement, where you have one;
• the Privacy Policy, on any question about how personal data is collected, used, shared or retained;
• these Terms, on everything else.

Where these Terms and the Privacy Policy describe the same commercial matter (plans, credits, quotas, cancellation, refunds), these Terms are the binding statement of it and the Privacy Policy's description is there for context. The pricing page and your dashboard state the figures that apply to your plan.

17.2 Governing law

These Terms are governed by and construed in accordance with the laws of Estonia, and you irrevocably submit to the exclusive jurisdiction of the courts of Estonia, except that if you are a consumer you also benefit from any mandatory consumer protection provisions of the law of the country where you live, and you may bring proceedings in the courts of that country.

17.3 Other general terms

18. Contact Us

Questions about these Terms or your account: support@tweetstorm.ai. Signed-in users can also use the contact form. We reply to the email address registered to your account. See also our Privacy Policy and pricing.